In order to provide our Services (as defined below) through our apps, services, features or software we need to obtain your agreement to our Terms of Use. You agree to our Terms by registering, installing, accessing, or using our apps, services, features, software, or website.

The following terms and conditions govern the use of “Taseen – The Messenger” application and website and all content, services and products available at or through the website. The App and Website is owned and operated by Lam Aid Limited. The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Taseen’s Privacy Policy) and procedures that may be published from time to time on this Site by Lam Aid Limited.

Please read these terms of use carefully before you start to use the app and to ensure that you understand each provision. By using our app, you indicate that you accept these terms of use and that you agree to abide by them.

Our Services are subject to our business policies, practices and procedures including, but not limited to, our Privacy Policy available on our website and mobile app. You agree to all of our Policies when you use our Services. Our Policies are subject to change at any time with or without notice.

Taseen Privacy Policy sets out the legal bases for our processing of personal information about you, including the collection, use, processing, and sharing of such information, as well as the transfer and processing of such information to all countries globally where we have or use facilities, service providers, affiliated companies, or partners, regardless of where you use our Services.

By accessing or using the services owned or operated by “Taseen – The Messenger” whether through its software application or website, you are accepting and agree to be bound by the terms and conditions set forth herein.

This Agreement becomes effective when you:

    Download our App Upon downloading Taseen App from the Apple App Store, Google Play or other app stores, users acknowledge and agree to the following:

  • These Terms bind the Taseen App and the User and are not part of any agreement with any App Store. Taseen App maintains sole ownership of, and responsibility for, its App.
  • Any App Store has no obligation to neither furnish maintenance or support services with respect to Taseen App, nor handle any claims.
  • Any and all App Store(s) are not responsible for addressing any claims you may have relating to Taseen mobile App, including product liability claims, consumer protection claims, or any other claim that Taseen mobile App fails to conform with any applicable legal or regulatory requirement.
  • User expressly understands and acknowledges that App Stores are third-party beneficiary of these Terms and have the right to enforce these Terms as it deems appropriate in support of its agreements between the App Stores and its subscribers/users. Compliance with any and all App Stores’ terms of service remain obliged by and between the user and the App Store and do not include Taseen App and its services unless expressly set forth herein.
  • accept the Agreement through an oral or electronic statement,
  • attempt to or in any way use our app/ service, or
  • you subscribe to our Service.

Creating an Account/ Registration:

To access our Website or the App or some of the resources they offer, you may be asked to provide certain registration details or other information viz. your mobile phone number, name, gender, email ID, address etc. It is a condition of your use of the App that all the information you provide on the App is correct, current and complete. You agree that all information you provide to register or through the use of any interactive features on the App, are governed by our Privacy Policy, and you consent to all actions we take concerning your information consistent with our Privacy Policy.

You must register for our Services using accurate information, provide your current mobile phone number, and, if you change it, update your mobile phone number using our in-app change number feature. You agree to receive text messages and phone calls (from us or our third-party providers) with codes to register for our Services.

Address Book:

You provide us, all in accordance with applicable laws, the phone numbers of Taseen users and your other contacts in your mobile address book on a regular basis, including for both the users of our Services and your other contacts.


you must be at least 13 years old to use our Services or such greater age required in your country to register for or use our Services. By using the Website or downloading the App, you represent and warrant that you are of legal age to form a binding contract with Company in your state of residence and meet all of the preceding eligibility requirements. In addition to being of the minimum required age to use our Services under applicable law, if you are not old enough to have authority to agree to our Terms in your country, your parent or guardian must agree to our Terms on your behalf.

Devices and Software

You must provide certain devices, software, and data connections to use our Services, which we otherwise do not supply. In order to use our Services, you consent to manually or automatically download and install updates to our Services. You also consent to our sending you notifications via Taseen from time to time, as necessary to provide our Services to you.

The App asks permission for your mobile device’s inbuilt tracking function that works per se and also seeks your device’s IEMI No, for both of which you must grant permission, for better functionality of the App.

The app always remembers your login credentials once you register and login, hence it’s the users’ sole responsibility to keep their devices secure from falling into malevolent hands. In the event of loss of the device, it is the user’s responsibility to inform us immediately, to stop the service on that device. Taseen shall not be responsible in any way, whatsoever, for any malicious use, if any, in such case.

Fees and Taxes:

You are responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your use of our Services.

Legal and Acceptable Use

You must access and use our Services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our Services in ways that violate, misappropriate, or infringe the rights of Taseen, our users, or others, including privacy, intellectual property, or other proprietary rights.


As part of Taseen App’s Services, users may (if enabled) receive push notifications, text messages, alerts, emails, or other types of messages directly sent to, through the App. You have control over all push notification settings and can opt in or out of these through your settings.


The Company name Lam Aid Limited; its Taseen App”, the Company logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of The Company.


You may use the Website and the App – Taseen only for lawful purposes and by these Terms and Conditions. You agree not to use the Website or the App:

  • In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the UK or other countries) Including, but not limited to GDPR compliance.
  • To exploit, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards set out in these Terms and Conditions.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
  • To impersonate/ represent or attempt to impersonate Taseen App, our employees, another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the preceding).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the App, or which, as determined by us, may harm Company or users of the App or expose them to liability.
  • To use the Website or the App in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the App.
  • To use any robot, spider or another automatic device, process or means to access the Website or the App for any purpose, including monitoring or copying any of the material on the Website or the App.
  • To use any manual process to monitor or copy any of the material on the Website or the App or for any other unauthorized purpose without our prior written consent.
  • To use any device, software or routine that interferes with the proper working of the Website or the App.
  • To introduce, send, store, or transmit any viruses, Trojan horses, worms, logic bombs or other harmful computer code through or onto our Services or other material which is malicious or technologically harmful.
  • To attack the App via a denial-of-service attack or a distributed denial-of-service attack.

Malicious Use of Taseen Service

You must not (or assist others to) directly, indirectly, through automated or other means access, use, copy, modify, distribute, license, sublicense, translate, adapt, transfer or otherwise exploit our Services in impermissible or unauthorized manners, or create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Website or the App, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means:

  • reverse engineer, alter, modify, create derivative works from, disassemble, decompile, or derive/ extract source code from our Services/ Website/ App or any part thereof;
  • use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text;
  • delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this site;
  • print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website, or the App in breach of these Terms and Conditions, your right to use the App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made;
  • gain or attempt to gain unauthorized access to our Services or systems/ Website/ App or any part thereof;
  • interfere with or disrupt the safety, security, or performance of our Services;
  • create accounts for our Services through unauthorized or automated means;


We reserve the right to modify or withdraw, temporarily or permanently, this Agreement (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Agreement; and/or Change the Conditions from time to time, and your continued use of the App/ Service (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the App/ Service. Certain provisions of this Agreement may be superseded by expressly designated legal notices or terms located on particular pages of this Agreement

We also reserve the right to withdraw or amend the the App, and any service or material we provide on the App, in our sole discretion without notice. The company may from time to time in its sole discretion develop and provide updates to the App, which may include upgrades, bug fixes, patches, other error corrections, and new features (collectively, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. We will not be liable if for any reason all or any part of the App is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the App, or the entire App, to users, including registered users. You are responsible for:

a. Making all arrangements necessary for you to have access to, download, install and use the App.

b. Ensuring that any person (any other member of the family), in your absence, with your consent who access the App through your mobile device, on your behalf, using your login credentials, are aware of these Terms and Conditions, and comply with them.


The Website, the App and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), except for User Contents (which are licensed to Company pursuant to the User Contents section below), are owned by Company, its licensor or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms and conditions permit you to use the mobile Application – Taseen for your personal, non-commercial use only. Concerning the App and subject to these Terms of Use, Company grants you a limited, non-exclusive and nontransferable license to:

  • download, install and use the App for your personal, non-commercial use on a single mobile device owned or otherwise controlled by you strictly in accordance with these Terms and Conditions, and any end user license agreement or other agreement related to the Mobile Device or applications between you and any third party; and
  • download and use on such Mobile Device the content and services made available in or otherwise accessible through the App, strictly by these Terms of Use and any end user license agreement or other agreement related to the Mobile applications.

Keeping Your Account Secure

You are responsible for keeping your device and your Taseen account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.

Your login credentials or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the AppYou agree to notify us immediately of any unauthorized access to your login credentials or any other breach of security. We have the right to disable any login credential or any other identifier, whether chosen by you or provided by us, at any time in our sole discretion. Including if, in our opinion, you have violated any provision of these Terms of Use.


Illegal, fraudulent or illegitimate behavior undermines the trust on which the Taseen App platform is based, and Lam Aid Limited will seek to enforce its rights to the full extent of the law or in equity. In addition to any other rights and remedies available to Lam Aid Limited by law or equity, the Company may suspend or deactivate any account(s) associated with this type of illegal or illegitimate activity, including without limitation fraud, abusing promotions, for purposes of circumventing or attempting to circumvent Company’s messaging tools or platform;

Notwithstanding the preceding, nothing in these Terms and Conditions shall be interpreted to prevent Users from communicating offline or off the App for legal and illegal purposes.


No right, title or interest in or to the App or any content on the App is transferred to you, and The Company reserves all rights not expressly granted. Any use of the Website or the App not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark and other laws.

We may change any terms, conditions, rates, fees, expenses, charges or method of calculating charges regarding a Service at any time. We will provide you with notice of material changes (other than changes to governmental fees, proportional charges for governmental mandates or administrative charges) either in your monthly bill or separately. We may, at any time, increase the price of any of the Services to which you subscribe, beyond the limits set forth.


We have the right to:

  • Take any action with respect to any User that we deem necessary or appropriate in our sole discretion, including if we believe that such User violates the Terms of Use, including the Content Standards, infringes any intellectual property right or another right of any person or entity, threatens the personal safety of users of the App or the public or could create liability for Company.
  • Take appropriate legal action, including without limitation, refer to law enforcement, for any illegal or unauthorized use of the App.
  • Terminate or suspend your access to all or part of App for any or no reason, including without limitation, any violation of these Terms and conditions. Without limiting the preceding, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the App.

Our Terms and Policies:

You must use our Services according to our Terms and policies. If you violate our Terms or policies, we may take action with respect to your account, including interrupting/ disabling/ suspending/ terminating your account and, if we do, you must not create another account without our permission. We may interrupt or terminate a Service without notice:

  • for any conduct that we believe violates this Agreement,
  • if you behave in an abusive, derogatory, or similarly unreasonable manner with any other user, company/ app/ service representative or illegal, obscene, defamatory, threatening, intimidating, harassing or racially offensive behavior/ remarks/ posts/ blogs/ publications etc., or encourage conduct that would be illegal or otherwise inappropriate
  • if we discover that you are underage,
  • if you fail to make all required payments when due,
  • if we have reasonable cause to believe that your App/ Service is being used for an unlawful purpose or in a way that

    1. is harmful to, interferes with, or may adversely affect our provision of the Service,

    2. interferes with the use or enjoyment of Services received by others,

    3. constitutes a security risk or a violation of privacy

  • if we believe your action hinders our interests or any other customer’s interests.


These content standards apply to all User Contents. User Contents must in their entirety comply with all applicable federal, state, local and international laws and regulations. User Contents must not: Be false or likely to deceive any person, promote any illegal activity, or advocate, promote or assist any unlawful act, cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person, impersonate any person, or misrepresent your identity or affiliation with any person or Organization or involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising.


If our Website or the App contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to the Website or the App, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.


Taseen App agrees to employ reasonable efforts to correct any discovered defects in the App or website. However, the user assumes any and all risk associated with their use. Taseen’s Website, App and Services are provided on an “as is” and “as available” basis and without any representation, warranty or guarantee that the App and Services will be provided uninterrupted, error-free, virus-free, or that defects can or will be corrected. To the maximum extent permitted by applicable law, we disclaim all warranties regarding the app and service, whether express, implied, or statutory, including the warranties of title, merchantability, fitness for any particular purpose, or non-infringement. All implied warranties of merchantability or fitness for a particular purpose with respect of the products are limited to the duration of the applicable express warranty. All other express or implied conditions, representations and warranties, including any implied warranty of non-infringement, are disclaimed. Some jurisdictions do not allow limitations on how long an implied warranty lasts; please review the applicable consumer laws in your jurisdiction for further clarity. This warranty provides specific legal rights; others may be available to users depending upon jurisdiction.


In no event will Taseen App, Lam Aid Limited, its affiliates or their licensors, service providers, employees, agents, officers or president be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, the app, any websites linked to either the website or the app, or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. The preceding does not affect any liability which cannot be excluded or limited under applicable law.


You agree to indemnify, protect and hold harmless to Taseen App, Lam Aid Limited, our subsidiaries, affiliates, partners, officers, president, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference or your infringement of any law or the rights of a third-party.


In the case that any provision of these Terms of Service is discovered to be unlawful, null or unenforceable, such provision shall notwithstanding be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be viewed to be cut off from these Terms of Service, such determination shall not affect the credibility and enforceability of any other remaining provisions.


All other feedback, comments, requests for technical support and other communications relating to the Application should be directed to