Privacy Policy of Taseen explains the types of information, that are collected while registering on this platform in order to track and chat with your near and dear ones. We consider the online privacy policy of Taseen mobile application seriously and also respect the concerns associated with our user’s community. In this “Privacy Policy”, we explain privacy practices associated with the information we collect, use, disclose and safeguard, through our app/ website. We help you make informed decisions regarding how you share information when you visit or use our app as well as rights to determine what actions we perform using your provided information.

By accessing or using our Apps/ Services, you agree to this Privacy Policy.

Understanding how information is collected

We might collect information including personal information of yours, directly, if you want to provide that information, such as you might provide information with your name and contact information, email address or any other information such as demographic etc. when while you sign up for availing our mobile application services.

We will also collect copies of relevant identification documents from you (wherever applicable); we use this information to verify your identity. We have a legitimate interest in collecting and using this data to comply with our legal obligations and for the performance of our App/ Services.

Information that is gathered or collected

We and our third-party might collect certain information automatically regarding your visit using tools like web beacons, cookies or any other similar technologies. The information collected automatically are, such as your demographic and personal information; details about your family members, whom you invited to the application and added for chat or tracking, might also be collected which they provide while registering on the platform. In addition to this, the information which might be collected include characteristics of an operating system, information related to browser, system settings, data regarding your mobile device for accessing the Taseen apps. We might also collect personal information with respect to the paid services which might include the bank account number for availing the services and other features of the Taseen app.

Data from Social Networks

User information from social networking sites, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Application.

Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device’s Bluetooth, camera, Photos, Albums, GPS etc in order to work the app with full features. If you wish to change our access or permissions, you may do so in your device’s settings but it will effect the usability of app features.

Push Notifications

We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Data from Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

How we might use collected information

We might use the collected information for different purposes such as:

  • Providing services you request for extending the selected package.
  • Responding to requests, comments, queries and providing other types of user support.
  • Providing your services through marketing communications, or direct you to an app or website portions that we believe might be interesting and beneficial for you.
  • In order to serve ads, contents as well as offers to you on the bases of your interest and online activities.

How we might share information

Our service providers might have access to the information we collect through the app for carrying out work on our behalf. Such parties are subject to confidentiality and integrity obligations and are also restricted to use personal data gathered through the app for purposes other than of providing requested assistance. Moreover, we might also share information:

  • With the third parties for the purpose of marketing, including data management platforms, social media networks, and other technology providers related to the advertisement.
  • With our affiliates for the purpose of internal business.
  • By Law or to Protect Rights

    If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

  • Interactions with Other Users

    If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, etc.

  • Social Media Contacts

    If you connect to the Application through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

  • Internet-Based Advertising

    Additionally, we may use third-party software to serve ads on the Application, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

  • Website Analytics

    We may also partner with selected third-party vendors, to allow tracking technologies and remarketing services on the Application through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Application, determine the popularity of certain content, and better understand online activity. By accessing the Application, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

    You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

  • Third-Party Websites

    The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.

We might disclose collected information and this information might be shared with:

Service providers who are not limited to payment service providers, customer service providers engaged in facilitating the service requirements of the users. In accordance with the information disclosure, it has been confirmed by the receiving parties that:

  • The information might be kept confidential or permitted in a secure way.
  • The sensitive information gathered from the users for the process of payment might be used for its sole purposes and will not be shared with any other users.
  • The information collected from the users will be collected which shall not be disclosed further and must adhere to the Taseen mobile app’s privacy policy.

Data retention and access

We retain your personal data only as long as it is necessary for the purpose it was retained, like for enabling you to use the services of Taseen, for track and chat with your near and dear ones. Moreover, we might retain your personal information and information regarding your household members such as names for longer periods for complying with the applicable laws, resolving disputes with any parties.

Purpose of collecting information

  • For verifying registration, user identity, eligibility and for providing the features, or services on the basis of the requirement of the user
  • For sending notifications, communications, customized emails etc to the users.

Reasonable information protection

  • We do not ensure the security of the information provided to us through the Taseen app as no data transmission over the internet is considered to be 100% secure.
  •  We also recommend you not to share your details such as email address, password, online bank transactions and other important credentials.
  • As our mobile application can be set to remember the user passwords on the devices, hence in case your device is lost, on which such information is set, in that case we shall not be responsible to secure the information of the user.

Cookies

We might also use cookies in order to collect or store the information regarding your visit to the app. Moreover, cookies are used to recognize the browser software and to provide features such as customization and personalization to the users.

Data Transfer

The information regarding the user which has been collected shall be stored at or might be transferred to the affiliates/service providers. When we disclose or transfer your personal information, we will protect that information as discussed in the Privacy Policy.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems, include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Application
  • Logging into your account settings and updating your preferences.
  • Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Changes in Privacy Policy

All the users are requested to kindly keep a period check on our privacy policy as the privacy policy of our website or apps shall change from time to time.

Questions

Email us at support@taseen.online for any query, clarification or questions.